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Store inquiries

For store inquiries, customer service or any other issues, please e-mail us at customerservice@foxs.com or you can call us at (800) 242-1289, Monday through Friday from 10am to 6pm EST.

Store Locations

New York

Brooklyn 718-645-3620

Forest Hills 718-261-4100

Huntington 631-424-5221

Manhattan 212-362-8409

Mineola (Clothing) 516-294-8321

Mineola (Shoe Store) 516-294-4873

Scarsdale 914-793-1573

West Babylon 631-526-9500

New Jersey

Marlboro 732-536-7020

Ridgewood 201-444-1842

Whippany 973-884-3634

Connecticut

Stamford 203-322-3561

Florida

Aventura 305-932-6803

Boca Raton 561-477-3510

Atlanta

Sandy Springs 404-252-1234

Illinois

Skokie 847-673-8516

Online order inquiries
For FOXS.COM customer service and questions regarding your on-line order, please e-mail us at weborders@foxs.com or you call us at (877) 241-7613, Monday through Friday from 9am to 5pm EST excluding holidays and weekends.

We know that protecting your privacy is of the utmost importance to you and we value protecting your personal information at Fox's. For more information about how we protect your privacy, please click on the Privacy Policy link at the bottom of this page.

Ordering from Fox's online is safe and secure. All transactions will be on a secure server that uses Secure Socket Layer (SSL) advanced encryption technology. Your credit card information is encrypted when it is transmitted to us and is stored in a secure environment. Your credit card information is never reused except to issue refunds. For your own safety, please do not ever use e-mail to send us your credit card information! Use the secure ordering process instead.

Yes, we offer an assortment of apparel and accessories. Gift cards are also available for purchase online and will be shipped to you however at this time they are only available for in store purchases.

When you place an order with Fox's, you will receive an order confirmation via e-mail.
Once the order ships you will receive another e-mail with tracking information.

Fox's collects the appropriate sales tax for each county in the state of New York, New Jersey, Connecticut, Illinois, Georgia and Florida on all orders shipped.

We do not currently allow for backorders.

We reserve the right to cancel orders after they have been placed. Should this happen, customer will receive a full refund.

All orders will be shipped within 72 hours (business days only) of your order being approved. If an order requires communication or confirmation from a customer, order processing resumes after the communication is received (whether by e-mail or phone). Orders placed on Saturday, Sunday or a Holiday will be processed within 24 to 72 hours of the next business day. Orders are processed and shipped on business days only (Monday through Friday, excluding holidays). Please note, all Outerwear orders may take up to 7-10 business days to ship due to availability.

International shipping is not available at this time.

All orders over $75 will ship for Free via USPS. Free Shipping to any FOX’S store location is also available with no minimum purchase required. Customer will be contacted once their ordered is received at their store of choice for customer pick up.

Orders under $75 will be charged a flat rate shipping fee of $4.99 and will ship USPS First Class or Priority. Shipping fees are non-refundable.

Once the carriers have hold of the package we cannot be responsible for items that have been lost or stolen.